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Time Commitment: 5-10 hours/week, though this can fluctuate depending on the number of dogs in care. Minimum one-year commitment.

Role Overview: Are you passionate about helping dogs find their furever homes? We are looking for three enthusiastic, reliable, and detail-oriented individuals to join our team as Adoption Coordinators! As the first point of contact for potential adopters, you will thoughtfully process adoption applications, ensuring each applicant has the best possible experience with Save Our Scruff and each dog finds the best home for them!

Responsibilities:

• Learn about your assigned dogs and what they need in an adoptive home so you can find them their perfect people
• Review adoption applications for your assigned dogs and respond within 24-48hrs hours, asking applicants follow-up questions via email or phone to better assess fit
• Select an applicant to move forward with for each of your assigned dogs and pass them on to the dog’s Scruff Counsellor, who will take the prospective adopters through the rest of the process
• Sensitively decline unsuccessful applicants
• Respond to general adoption inquiries, as needed
• Update dog bios on the SOS website with edits and new photos, as requested
• Participate in regular virtual team meetings and liaise with fellow Adoption Coordinators, Scruff Counsellors, and Team Leads, as required
• Attend adoption events to meet SOS team members, scruffs, fosters, and prospective adopters in person (fully online role otherwise). Note: Events are typically between Toronto to Hamilton, and carpooling with other volunteers can be an option.

What we're looking for:

• Availability to check emails daily and respond to prospective adopters within a 48-hour time frame
• Strong written communication skills and comfort conversing with applicants over email with kindness, compassion, and professionalism
• Ability to work independently and complete tasks in a timely manner without prompts
• Consistent communication with team members during both busy and slow periods
• Solid time management, organization and computer skills
• Comfort using Gmail, Slack, and spreadsheets for communication and tracking purposes
• Openness to receiving and implementing feedback
• General dog knowledge or a willingness to learn (bonus points if you’ve fostered, adopted, or worked through behavioural challenges with a dog!)
• Skilled in building trusting, non-judgmental relationships with individuals and families from diverse communities

Action Required: Ready to make a difference? If you think you’re a great fit for this role, we’d love to hear from you! Please fill out our application form to move forward with next steps.

Deadline to apply: August 15th, 2025.

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Whether the need is for emergency medical care, behavioural support, or simply food and supplies, you’ll work with applicants, community partners, vets, trainers, and our internal team to assess each case and coordinate the right support. You’ll also help track and report on the program’s impact, from budget usage to number of dogs helped.

What’s in it for you: an opportunity to collaborate with a community of fellow dog lovers, hone those leadership skills, and show support for a great cause. Plus every dog you help stay home is one less dog entering an overwhelmed shelter, and one more story of stability and compassion made possible by you.

What we're looking for:

• Strong people skills, including empathy, clear communication, and cultural sensitivity
• Ability to manage incoming requests for financial support and determining next steps in collaboration with our team and external partners
• Highly organized with strong follow-through, able to juggle multiple open cases at once
• Confident managing a budget, tracking key program metrics, and creating quarterly reports

Other responsibilities may include:

• Have experience in marketing, fundraising, client services or case management
• Have used Gmail, Google Sheets, Slack, and Canva to manage workflows or track impact
• Are comfortable identifying success stories and gathering photos and permissions for marketing and donor updates

Action Required: If interested, please fill in our application form to move forward with next steps and tell us why you think you’d make a great fit! We also recommend attaching a resume, because, why not?!

TORONTO MERCHANDISE PICK-UP HUB

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We're looking for someone to help us host a Toronto pick up spot without the red box on this map, ideally In the centre of it.

Reponsibilities include:

• Picking up orders from Lakeview Animal Hospital or Clarkson area 2-4 times a month. Weekly is ideal especially around holidays, bi-weekly in some cases work, especially for slower months. Usually 1-5 orders a week, more in Nov-Dec.
• Replying to an email connecting you with the customer to arrange their PU time. Depending on your situation, that could be a porch pick up or hand off.
• Having a car and porch are ideal for the tasks mentioned above.

Action Required: If interested, please fill in our application form to move forward with next steps and tell us why you think you’d make a great fit! We also recommend attaching a resume, because, why not?!

TRANSPORT VOLUNTEER

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Time Commitment: Completely up to you! The awesome part of being a Transport Volunteer is you will receive requests for transport needs via email – if it works for you sign on up! If not, all good, maybe the next one will.

Role Overview: Work with the SOS team to safely transport rescue dogs from Pearson Airport, vetting appointments in Mississauga or foster home transfers throughout Toronto, Burlington, Hamilton, Guelph, Mississauga and many other Southern ON locations like King City, Kitchener/Waterloo, Owen Sound, Kawarthas… we're all over.

In this role you’ll be required to use your car/truck/van to transport dogs and/or supplies such as crates, to where they need to go! We want to make sure transporting goes as smoothly as possible (for the dogs AND you) so we’re definitely looking for someone that knows a thing or two about responsibility and clear communication. Our top priority is safety, so you’ll need to be able to secure dogs in your vehicle as you transport them (we will show you how!) This role can require contact (your choice dependent on comfort/task sign ups) with our sweet (and some times nervous) scruffs so you’ll need to be comfortable handing dogs. No surprise there! If you’ve got some extra time and energy and think this role is right for you, please sign up! Oh and you get to join a community of SOS Transport Volunteers! All new transporters will go through a 30 minute online training session where you can also ask any questions you have.

General Skills:

• Communication, responsible and reliable
• Car with climate control and a valid driver’s license
• Bonus points if you have previous experience calmly meeting and support dogs

Bonus points if you have:

• If you have a large vehicle! You're a rare commodity
• Like late night or early morning transports... our airport visits are usually for night owls or early birds
• Travel through Mississauga often (Cawthra exit). That is one of our main hubs for supplies as well as our vet office for all the scruffs
• Are in North York often – supply pick up/drop offs are often at our North York storage containers